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How to create a HiCloud account and purchase your products?
Please contact our sales team before you make a purchase. Our cloud consultant will help you choose the solutions and cloud providers that best meet your needs.
After you create a HiCloud account, add funds to your HiCloud account balance and proceed to make your purchase.
How do I top up my HiCloud account balance?
HiCloud accepts a variety of top-up payment methods, including Visa and Master Card, PayPal, Tethern (USDT), Alipay, and Wechat Pay.
What type of cloud account does HiCloud provide? Do I have my own personal account?
HiCloud offers enterprise and international accounts, with your choice of a selected public cloud provider.
How do I get support from HiCloud?
HiCloud offers a range of plans with 24/7 support to maintain the operational health of your business solutions. To get in touch with HiCloud, submit your contact details and enquiries here.